Courses

Sample

Sample: ChatGPT – Your Tourism AI Assistant

💻 Know How to Use ChatGPT: You'll learn how to set up your own ChatGPT account and find your way around its features.
💬 Provide Better Customer Service with ChatGPT: You'll find out how to use ChatGPT to answer customer questions quickly and give them personalized help.

Research for Storytelling in Tourism

Storytelling is a vital for tour guiding. Research is important to help us gather information to share interesting stories with tourists. This course will help you find sources of information, as well as how to conduct a basic interview to gather oral history stories, helping to provide a more engaging experience for tourists and tour guides.

Communication Skills for Tour Guides

This course enables tour guides to adapt to the ever-changing needs of clients with different backgrounds and shows various ways to present themselves in words and gestures.

Create Virtual Live Tours

Virtual travel formats are an innovative phenomenon in the world of tourism. This course describes the relevance of virtual tours and will help you get started with your own digital products. It describes a basic tour setup and gives key recommendations for developing your own virtual tour.

ChatGPT: Your Tourism AI Assistant

💻 Know How to Use ChatGPT: You'll learn how to set up your own ChatGPT account and find your way around its features.
💬 Provide Better Customer Service with ChatGPT: You'll find out how to use ChatGPT to answer customer questions quickly and give them personalized help.

Service Excellence for Tourism Transportation

There is so much more to providing a transportation service than just the driving of the vehicle as passengers expect great customer service. This course covers different aspects of customer service, particularly soft skills such as communication, problem solving, empathy and friendliness - and why they are so important.

Free

Sample: Kutoa malazi bora (Swahili)

Kozi hii itakufundisha kile wageni wanatarajia leo wanapoweka nafasi ya malazi, jinsi unavyoweza kukidhi mahitaji yao na kuhakikisha kuwa wanakaa kwa furaha na kuacha maoni chanya pekee.

Free

Как обеспечить гостям отличные условия для размещения (Russian)

Благодаря этому курсу Вы поймете, что ожидают гости, когда бронируют жилье у Вас, а также каким образом удовлетворить их потребности и обеспечить комфортное пребывание, в результате которого они оставят положительный отзыв.

Free

التميز في خدمة النقل السياح (Service excellence for tourist transportation)

هل سبق لك أن سألت نفسك كيف يشعر الركاب عند استخدام خدمة النقل والمواصلات التي تقدمها؟

هل يشعرون أنه مرحب بهم؟ هل يشعرون بالأمان؟ هل يشعرون بالسرور؟
سنتعرف في هذه الدورة على الجوانب المختلفة لخدمة الزبائن، وتحديداً المهارات الناعمة المطلوبة مثل الاتصال والتواصل، وحل
المشاكل، والتعاطف والود - والسبب في كونها مهمة.

Free

Bagaimana cara menyediakan akomodasi tamu yang luar biasa (How to provide excellent guest accommodation: Indonesian)

Kursus ini akan mengajarkan Anda apa yang diharapkan tamu saat ini saat mereka memesan akomodasi, bagaimana Anda bisa memenuhi kebutuhan mereka dan memastikan mereka memiliki masa inap yang menyenangkan dan hanya meninggalkan ulasan yang positif.

How to Provide Excellent Guest Accommodation

This course will teach you what guests today expect when they book into accommodation, how you can meet their needs and ensure that they have a happy stay and leave only positive reviews.

Sample
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Sample: Digital Marketing for Tour Guides

In this course you will learn how to promote your tour business on the exciting and fast-paced platforms of Facebook, Instagram and Google.

Sample

Sample: Choreographing Local Food Tourism

A Food Tourism Choreography will help guide you and your community to utilise more local food, ingredients and recipes to create a food tourism destination.

illustration of people cooking

Choreographing Local Food Tourism

Through this course, you will learn about a collaborative way to promote a local food tourism destination and develop skills to do that for your business community and/or organisation.

digital marketing illustration

Digital Marketing for Tour Guides

In this course you will learn how to promote your tour business on the exciting and fast-paced platforms of Facebook, Instagram and Google.

Service Excellence for Tourist Sites

This course will show you how to provide excellent customer service at your tourist site.

Become a Tourism Entrepreneur

Have you always wanted to start your own business? This course will show you what it takes and where to start.

fresh, vegetables, buffet-5771424.jpg

Food & Beverage – التميز في الخدمة في مجال المأكولات والمشروبات