Service Excellence for Tourist Sites

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About this course

Managing a tourist site is a complicated business as there are so many details to manage. This course will help you see your site through your tourists’ eyes – and give you practical tips that you can implement quickly on aspects such as: 

  • improving visitor flow
  • sign boards
  • hygiene standards
  • guides as storytellers
  • appealing to the senses
  • including locals
  • organizing special events
  • improving your social media
  • getting found on Google

and many more tips from tourist sites around the world.