CAPABILITY PATHWAY
Future-Ready Sustainable Tourism
A practical sustainability capability pathway focused on resource efficiency, responsible operations and credible communication.
Protect People, Planet & Profit
Implement practical sustainability actions to save resources, reduce impact and create local value.
Sustainability Made Practical
A practical introduction to sustainability for tourism SMEs — and how to turn it into clear, useful action.
Climate Smart Tourism
Understand climate risks, carbon basics and practical ways to adapt your business.
Energy Wins for Smart Savings
Cut energy waste, reduce costs and make smarter choices across daily operations.
Water Use: Every Drop Counts
Find where water is used, lost or wasted — and take practical steps to save it.
Waste-wise: Reduce, Reuse, Rethink
Reduce waste, rethink habits and create better systems for staff and guests.
Fairer Tourism, Stronger Communities
Create more local value through fair work, local sourcing and community benefit.
Making Sense of Sustainability Labels & Certifications
Understand labels and certifications — and decide which ones are worth pursuing.
WHY IT WORKS FOR TOURISM SMES
Realistic, low-cost improvements — not technical theory
The pathway meets tourism businesses where they are: short on time, light on budget, and looking for things they can actually do this week.
Short and mobile friendly
Complete a module between shifts, on any device.
Plain language
No jargon, no abstract frameworks.
Tourism-specific examples
Scenarios SMEs recognise from their own operations.
Practical checklists & mini action plans
Every module ends with something to apply.
Focused on low-cost wins
Improvements that pay back quickly.
FULLY CUSTOMISABLE
Shape this pathway around your members
Tell us your destination, programme or member priorities and we'll tailor the pathway to fit.