Service Excellence for Tourist Sites

Managing a tourist site is a complicated business as there are so many details to manage. This course will help you see your site through your tourists’ eyes – and give you practical tips that you can implement quickly on aspects such as: 

• improving visitor flow
• sign boards
• hygiene standards
• guides as storytellers
• appealing to the senses
• including locals
• organizing special events
• improving your social media
• getting found on Google

and many more tips from tourist sites around the world.