Learn the importance of integrating digital and green transitions in tourism businesses and their role in future-proofing operations.
Free
Courses
Free
mascontour’s Climate Action Plan & Accomplishments
This course will help you understand our Climate Action Plan and our commitment to reducing carbon emissions, how we align with international sustainability efforts, and what actionable steps we’re taking as a team to drive positive change in the tourism sector.
Free
Onboarding for Interns
Welcome to the team!
This microlearning course will help you start your internship with clarity and confidence. You’ll explore who we are, how we work, and what your role will involve.
Open
Modul 4: Klimafreundliche Produktgestaltung – von der Analyse bis zur Umsetzung
Open
Modul 3: Klimafreundliche Produktgestaltung – Unterkünfte, Aktivitäten und Mobilität vor Ort
Open
Modul 2: Klimafreundliche Produktgestaltung – Destination sowie An- und Abreise
Open
Modul 1: Einführung zum Klimaschutz und dessen Bedeutung für den Tourismus
Free
Futouris Angebot
Sample
Sample: ChatGPT – Your Tourism AI Assistant
???? Know How to Use ChatGPT
???? Provide Better Customer Service
Research for Storytelling in Tourism
Storytelling is a vital for tour guiding. Research is important to help us gather information to share interesting stories with tourists. This course will help you find sources of information, as well as how to conduct a basic interview to gather oral history stories, helping to provide a more engaging experience for tourists and tour guides.
Communication Skills for Tour Guides
This course enables tour guides to adapt to the ever-changing needs of clients with different backgrounds and shows various ways to present themselves in words and gestures.
Create Virtual Live Tours
Virtual travel formats are an innovative phenomenon in the world of tourism. This course describes the relevance of virtual tours and will help you get started with your own digital products. It describes a basic tour setup and gives key recommendations for developing your own virtual tour.
ChatGPT: Your Tourism AI Assistant
???? Know How to Use ChatGPT: You'll learn how to set up your own ChatGPT account and find your way around its features.
???? Provide Better Customer Service with ChatGPT: You'll find out how to use ChatGPT to answer customer questions quickly and give them personalized help.
Service Excellence for Tourism Transportation
There is so much more to providing a transportation service than just the driving of the vehicle as passengers expect great customer service. This course covers different aspects of customer service, particularly soft skills such as communication, problem solving, empathy and friendliness - and why they are so important.
Free
Sample: Kutoa malazi bora (Swahili)
Kozi hii itakufundisha kile wageni wanatarajia leo wanapoweka nafasi ya malazi, jinsi unavyoweza kukidhi mahitaji yao na kuhakikisha kuwa wanakaa kwa furaha na kuacha maoni chanya pekee.
Free
Как обеспечить гостям отличные условия для размещения (Russian)
Благодаря этому курсу Вы поймете, что ожидают гости, когда бронируют жилье у Вас, а также каким образом удовлетворить их потребности и обеспечить комфортное пребывание, в результате которого они оставят положительный отзыв.
Free
التميز في خدمة النقل السياح (Service excellence for tourist transportation)
هل سبق لك أن سألت نفسك كيف يشعر الركاب عند استخدام خدمة النقل والمواصلات التي تقدمها؟
هل يشعرون أنه مرحب بهم؟ هل يشعرون بالأمان؟ هل يشعرون بالسرور؟
سنتعرف في هذه الدورة على الجوانب المختلفة لخدمة الزبائن، وتحديداً المهارات الناعمة المطلوبة مثل الاتصال والتواصل، وحل
المشاكل، والتعاطف والود - والسبب في كونها مهمة.
Free
Bagaimana cara menyediakan akomodasi tamu yang luar biasa (How to provide excellent guest accommodation: Indonesian)
Kursus ini akan mengajarkan Anda apa yang diharapkan tamu saat ini saat mereka memesan akomodasi, bagaimana Anda bisa memenuhi kebutuhan mereka dan memastikan mereka memiliki masa inap yang menyenangkan dan hanya meninggalkan ulasan yang positif.
How to Provide Excellent Guest Accommodation
This course will teach you what guests today expect when they book into accommodation, how you can meet their needs and ensure that they have a happy stay and leave only positive reviews.
Sample
Sample: Digital Marketing for Tour Guides
In this course you will learn how to promote your tour business on the exciting and fast-paced platforms of Facebook, Instagram and Google.